The Scottish Motor Trade Association can provide a complaint conciliation service if you have a complaint against one of our members – please note this service only applies to SMTA members.
Please contact us at complaints@smta.co.uk and we will email you with a guidance document regarding the conciliation service and a complaint form for you to complete.
The Scottish Motor Trade Association does not offer an advice service. Scottish Consumers should contact Advice Direct Scotland for consumer advice. You can call their free helpline on 0808 164 6000 or visit their website http://www.advicedirect.scot