Members follow a code of practice, which ensures that customers are treated fairly and courteously.

Member garages are regularly inspected by SMTA staff to ensure that premises meet a minimum standard for cleanliness, safety and that they possess adequate equipment and carry appropriate insurance.

Quality control programmes available to garages wishing to demonstrate even higher standards. Can opt for ISO9002 if desired.

Conciliation services: a free service to help resolve disputes when they occasionally happen.

Recognised by Trading Standards